Focusing on human resources is an investment, not an expense.
For some unknown reason, as the Christmas holiday came and went, the 1944 novelty Christmas song All I Want for Christmas Is My Two Front Teeth kept ringing in my ears. Was it the simplicity of the tune or the simplicity of the child’s "ask" that made it such an earworm?
This then led me to thinking about human resource professionals. What would they have wanted for Christmas? What would they have asked for? What goals for the new year 2017 would they have set?