Certificate in Indigenous Human Resources Essentials

Courses delivered through four sessions: Three 1.5 hour sessions and final session 2.5 hours. Registrants must attend four sessions to complete course.

Online Course L1C3 Header

LEVEL 1 - COURSE 3: COMMUNICATING EFFECTIVELY & CONFLICT MANAGEMENT

Event Info

Location: Course Delivered Online
Date: May 27th, May 29th, June 3rd 10 - 11:30am & June 5th 10am - 12:30pm CDT

Course Info

Program Outline
Have you ever thought about the power of your message? Actually, the only message that counts is the one received. In other words, it doesn’t matter what you say or what you meant to say, what counts is what the receiver thought you said. This program provides an overview of the complexity and importance of managing the message so that conflict is avoided.

Topics and activities include:
• Defining communication, verbal and non-verbal
• Understanding the basic Communication Model
• Identifying communication complications and causes of breakdown
• The role of attitude, life positions and ego state
• Recognizing how red flag words contribute to conflict
• Understanding and applying verbal discipline
• Communication tools: paraphrasing, “I” messages,
• The importance of checking your assumptions
• The art of asking questions
• Resolving interpersonal conflict
• How to identify communication issues
• Assertiveness and your communication message
• The importance of brainstorming solutions and problem solving
• Evaluating your communication strategies
• Tactics for dealing with bullies

Register Button

Online Course L2C3 Header

LEVEL 2 - COURSE 3: CANNABIS & ALCOHOL IN THE WORKPLACE

Event Info

Location: Course Delivered Online
Date: June 1st, June 4th, June 8th 10 - 11:30am & June 11th 10am - 12:30pm CDT

Course Info

Program Outline
The legalization of cannabis (marijuana) permitting recreational use is adding to the stress of managing alcohol, medical marijuana and mental health in the workplace. There are concerns of policy, the application to various different jobs, health accommodation, drug testing and employee safety and simply keeping up with legislations. This program will help participants identify the issues related to Cannabis and create strategies to overcome them in your organization.

Topics and activities include:
• Defining and understanding the cannabis legislation
• Defining cannabis for recreational and medical use;
• Impact of cannabis on work readiness
• Cannabis and alcohol in the workplace – what’s the similarities
• What is the status of your HR policies?
• Managing for medical marijuana accommodation
• Assessing employee safety job requirements
• Readiness for work as a rule of thumb
• Identifying and applying fit for duty
• Random drug testing – are you legal?
• Conducting the employee interview
• Effective problem solving and decision making regarding cannabis
• Competency-based with interactive activities to enhance learning

Register Button

Online Course L1C4 Header

LEVEL 1 - COURSE 4: EFFECTIVE EMPLOYEE PERFORMANCE MANAGEMENT

Event Info

Location: Course Delivered Online
Date: June 10th, June 12th, June 17th 10 - 11:30am & June 19th 10am - 12:30pm CDT

Course Info

Program Outline
Employee performance management is one of the most challenging of all management responsibilities. Managers hate it. Employees hate it. However, following a solid process and a coaching approach to performance creates a more effective process and better employee/employer relationships. Employees want to know how they are doing. This program introduces the role of performance management and how to effectively implement the goals and objectives of this function.

Topics and activities include:
Defining effective performance management
• Understanding the history of performance management
• Defining the employer/employee responsibilities
• Identifying flaws in your performance management system
• Defining your implementation philosophy and approach
• Understanding performance management ratings – Bell curve
• Case Study activities
• Assisting the employee to set SMART goals
• Assessing Learning Task Success
• Applying the ideal motivational mix
• Understanding the danger of personal bias and rating errors.
• Planning your first performance meeting and setting the agenda
• Conducting the appraisal discussion
• Follow up and follow through
• Applying employee developmental strategies
• Conducting manager self-appraisal

Register Button

Online Course L2C4 Header

LEVEL 2 - COURSE 4: MENTAL HEALTH IN THE WORKPLACE

Event Info

Location: Course Delivered Online
Date: June 15th, June 18th, June 22nd 10 - 11:30am & June 25th 10am - 12:30pm CDT

Course Info

Program Outline
Mental health wellness is often overlooked as priority in the workplace. Employees may be reluctant to share personal information while managers who want to help don’t know what to do. While investing in mental wellness in the workplace is worth the investment, it takes effort and time. This program will outline the complexity and growing priority of mental health wellness in the workplace and how this can be integrated into all areas of human resources

Topics and activities include:
• Defining a psychologically healthy workplace and its benefits
• Discovering the common mental health topics in the workplace
• The spectrum, symptoms and causes of common disorders
• The link between stress and mental health
• Determining the overall impact on the workplace
• Employee rights and accommodation
• What can management do to help?
• What role does training and conflict management play?
• Preparing for and conducting the employee interview
• Partnering with employees to resolve an issue
• Mental health care as an investment
• Summary of leadership skills and strategies
• The importance of training and learning

Register Button