Certificate in Indigenous Human Resources Essentials

Courses delivered through four sessions: Three 1.5 hour sessions and final session 2.5 hours. Registrants must attend four sessions to complete course.

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LEVEL 1 - COURSE 2: Recruitment & Selection

Event Info

Location: Course Delivered Online
Date: Aug. 10, Aug. 13, Aug. 17: 10 - 11:30am & Aug. 20: 10am - 12:30pm CDT

Course Info

Program Outline
Do you experience pressure to hire friends and/or family that are not qualified? Is your interview process conducted and rated in a fair manner for all applicants? Do you find that you hire an individual but a few weeks into their role they just don’t seem to have the skills? How much frustration is there within the organization on the quality of new hires? This program provides an overview of the recruitment process and how to develop progressive steps so that legal risks are minimized.

Topics and activities include:
• Impacts of a bad hire and what caused the issue
• The importance of applying a standard recruitment and search process
• The role of human resource policies in recruitment process
• How to set candidate criteria and the importance of job descriptions
• Recruitment case study
• The resume screening process and tool
• Documenting an interview list
• Preparing screening interview questions – how to
• The importance of interview rating sheets and how to
• Creating behavioral interview questions to match job criteria
• Candidate assessment tools checks
• The importance of criminal record and other certifications
• The reward and risks of candidate checking on social media
• Making the final candidate selection decision
• The how to of determining and negotiating candidate compensation
• The importance of effective records management
• Overcoming recruitment challenges
• Making your new employee orientation and training work

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Online Course L2C2 Header August

LEVEL 2 - COURSE 2: Managing Chronic Absenteeism

Event Info

Location: Course Delivered Online
Date: Aug. 24, Aug. 27, Aug. 31: 10 - 11:30am & Sept. 3: 10am - 12:30pm CDT

Course Info

Program Outline
Unscheduled absenteeism in the workplace has been increasing for the past number of years and takes concerted effort to manage these issues. While policies may be in place, supervisors need to carefully focus on following a fair, consistent and transparent process. This program will assist participants to understand the complexity of absenteeism in the workplace.

Topics and Activities Include:
• Defining culpable versus non-culpable absenteeism and their impact
• Defining the costs of absenteeism in the workplace
• Identifying early patterns of absence
• Controlling and managing absenteeism – the supervisor’s role
• Conducting the employee counselling interview
• The role policies and procedures play in managing absenteeism
• Fostering an open and supportive workplace culture
• The importance of detailed, accurate, and up-to-date absence records
• Conducting employee absence and return-to-work interviews
• Applying the disciplinary and/or accommodation policies

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Online Course L2C1 Header August

LEVEL 2 - COURSE 1: Essentials of HR Policy Manuals

Event Info

Location: Course Delivered Online
Date: Aug. 19, Aug. 21, Aug. 26: 10 - 11:30am & Aug. 28: 10am - 12:30pm CDT

Course Info

Program Outline
Policy Manuals are a critical component in HR, providing guidance and clarity of rules and processes to employees. Time spent now pays off later! Consistency is crucial in the workplace and is reached using policy manuals. This program will enable participants to understand the different dynamics of HR policies including how to structure and write effective policies and procedures

Topics and Activities Include:
• Purpose of HR policies and procedures in organizations
• Federal/provincial legislation and the necessity of updates
• Identifying the challenges and chaos created by policy issues
• Steps required in developing new policies
• What are the issues – case studies
• Adapting policy to your organizational culture
• Methodologies for creating a table of contents
• Writing style with the reader in mind
• Processes for rewriting policies and making changes
• Reviewing sample policies and procedures
• Critiquing and assessing your policy manual
• Be on guard for new legislation changes
• Policy pitfalls
• Setting your policy manual style and tone
• Challenges that occur during implementation
• Managing organizational change required by policy change
• Overcoming employee resistance to new or changed policies
• Planning your policy roll out and the importance of training
• The purpose of employee acknowledgement

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