Certificate in Indigenous Human Resources Essentials

Courses delivered through four sessions: Three 1.5 hour sessions and final session 2.5 hours. Registrants must attend four sessions to complete course.

Online Course L1C4 Header January

LEVEL 1 - COURSE 4: MANAGING DIFFICULT CONVERSATIONS

Event Info

Location: Course Delivered Online
Date: Jan. 12, Jan. 14, Jan. 19, Jan.21 -10-11:45 am CDT

Course Info

Program Outline

While supervisors typically like to focus on the positive, the supervisor’s job is to manage inappropriate employee behavior as soon as it occurs. Sometimes this means you need to speak to an employee about a workplace infraction and/or some form of conflict. Therefore, supervisors need to apply higher level skills in dealing with this conflict while ensuring a fair, consistent and transparent process.This program provides an overview of how to deal manage the difficult conversations that accompany
conflict in the workplace.

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