Critical thinking ability at work is, well... critical

Learn to be curious

When something is presented to you, don’t take it at face value; make time to look beneath the surface. Ask yourself if there is evidence of bias, if some facts are missing and/or misinterpreted. Check the validation of data sources and use your own experience and judgement to make a thorough assessment. Think about the political elements behind recommendations and use your knowledge of the organization and industry sector to filter these ideas until you can come to a conclusion.

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How to make performance reviews count

The end of the school term is here and the thought of report cards reminded me of workplace "report cards," traditionally known as employee performance reviews. Historically, these reports were not done at all and/or were done hurriedly, at the last minute.

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Front-line managers need lots of attention

Every year, the accounting and consulting firm KPMG conducts an annual HR Transformation Survey of more than 800 organizations. The most recent study report (2016) indicated the top corporate initiative among all survey participants was improving the capability of front-line managers to deal with their people issues.

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What to do if accused of wrongdoing at work

Rumours at the office can have a detrimental effect on your career

 It’s been a long time since I’ve heard the phrase, "Sticks and stones may break my bones, but words will never hurt me." Although it can be traced back to the late 1800s, today it aptly applies to the issue of verbal abuse and bullying that we are now encountering in the workplace. While the context of the phrase is honourable, I can tell you that when someone deliberately spreads a falsehood about you, it not only deals a heavy blow to one’s self confidence but it can damage your reputation and jeopardize friend and business relationships. When this happens, I assure you that the latest new phrase "fake news" will suddenly have a special meaning.

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Trust is the cornerstone of success

It doesn’t take much thought to see that trust in our governance systems is cracking like an eggshell. We saw this with the recent reversal of voter support for Prime Minister Theresa May in Britain, as well as last year’s vote for the U.K.’s exit from the European Union. Meanwhile, U.S. President Donald Trump’s first six months in office sees him challenged by three investigations into issues surrounding his campaign as well as his unseemly "unpresidential" behaviour. Canada isn’t immune, as the recent British Columbia election seems to suggest.

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